How we work with you
Step 1 – Getting to know your tech
We start by understanding your current setup – what’s working, what’s not and what your goals are. This helps us tailor support that actually fits your business.
Step 2 – Security check
We’ll carry out a detailed review of your systems against national security standards, flag any risks and advise on simple steps to keep your data and devices safe.
Step 3 – Build your service
No two businesses are the same. We’ll work with you to shape a service package that fills any gaps in your current IT – and fits your budget.
Step 4 – Plan the switch
We’ll map out a smooth transition to our service, making sure your team and systems stay up and running throughout.
Step 5 – Onboard your team
We’ll show your staff how to get help when they need it – so they feel confident using our support and know we’re only a call away.
Step 6 – Review and improve
Every month we’ll check in with an ICT health report. We’ll look at what support your team’s using and suggest ways to prevent repeat issues – plus help you plan ahead, from new projects to Cyber Essentials accreditation.