How we work with you

Practical, proactive support – built around your business.

Step 1 – Getting to know your tech

We start by understanding your current setup – what’s working, what’s not and what your goals are. This helps us tailor support that actually fits your business.

Step 2 – Security check

We’ll carry out a detailed review of your systems against national security standards, flag any risks and advise on simple steps to keep your data and devices safe.

Step 3 – Build your service

No two businesses are the same. We’ll work with you to shape a service package that fills any gaps in your current IT – and fits your budget.

Step 4 – Plan the switch

We’ll map out a smooth transition to our service, making sure your team and systems stay up and running throughout.

Step 5 – Onboard your team

We’ll show your staff how to get help when they need it – so they feel confident using our support and know we’re only a call away.

Step 6 – Review and improve

Every month we’ll check in with an ICT health report. We’ll look at what support your team’s using and suggest ways to prevent repeat issues – plus help you plan ahead, from new projects to Cyber Essentials accreditation.